FAQ

Singapore and Malaysia, with tracking on every order. International is launching soon — join our Telegram to be first to know.

Singapore: flat S$3.50, free over S$80. Malaysia: flat RM31. International: calculated live at checkout once it launches.

We dispatch within 3–5 business days. After that: Singapore 1–3 business days, Malaysia 4–9 business days, depending on how friendly customs is feeling.

You’ll get a J&T tracking link by email the moment your order ships. Check spam if it’s playing hide and seek.

Email admin@astonabode.com as soon as possible. If it hasn’t shipped, we’ll do our best. Once it’s out the door, we can’t reroute it.

Possibly, if you’re in Malaysia or ordering internationally. Import duties and taxes are set by your country’s customs and aren’t included at checkout — they’re on you.

Within 14 days of delivery, unworn with tags on, you can swap sizes or take store credit. A small S$3 processing fee applies, and credit is valid for 1 year. Faulty or wrong item? Full refund, on us. Full details in our Returns & Exchange policy.

Email admin@astonabode.com within 7 days of delivery with your order number and photos. We’ll cover return postage and send a replacement or a full refund to your original payment method.

Small-batch apparel comes with character: measurements can vary roughly 0.5–1.5 inches piece to piece, and colour can differ slightly from your screen or between dye batches. That’s normal, not a defect.

Every product page has a size guide. Most fits run true to size — exceptions are called out on the page. Still unsure? Message us, we’ll talk you through it.

Some pieces, yes. Drops, usually no — when they’re gone, they’re gone. Join our Telegram to hear about restocks and releases first.

Sometimes. Limited releases and pre-orders may ship on their own timeline — any drop-specific dispatch dates are stated on the product page.

That’s the whole point. Hop on our Telegram and follow @astonabode on Instagram & TikTok.